Privacy Policy

1. Introduction

Namma Kanoon Legal and Consulting Services LLP ("Company", "we", "us") operates KanoonSeva ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information: When you register, we collect your full name, email address, phone number, Bar Council enrolment number, state of practice, area of specialisation, and years of experience.

Usage Data: We collect information about how you use the Service, including search queries, draft generation requests, and case tracking activity, to improve the platform and provide personalised features.

Payment Information: Payment processing is handled by Razorpay. We do not store your card numbers, bank account details, or UPI IDs on our servers. Razorpay's privacy policy governs the handling of payment data.

3. How We Use Your Information

• To provide, maintain, and improve the Service
• To process your subscription payments
• To personalise your dashboard and search results
• To send important service updates and notifications
• To respond to your support requests
• To ensure platform security and prevent fraud

4. Data Security

We implement industry-standard security measures to protect your personal information. All data transmission is encrypted using SSL/TLS. Authentication tokens are signed using HMAC-SHA256. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Payment Processing: With Razorpay for processing subscription payments
• Legal Obligations: When required by law, court order, or governmental authority
• Service Providers: With trusted third-party services that assist in operating the platform, bound by confidentiality agreements

6. Cookies and Local Storage

We use browser local storage to maintain your session state and preferences. We use minimal, non-invasive cookies for session management only. We do not use third-party advertising or tracking cookies.

7. Your Rights

You have the right to:

• Access and download your personal data
• Correct inaccurate information in your profile
• Request deletion of your account and associated data
• Withdraw consent for data processing
• Lodge a complaint with the relevant data protection authority

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

9. Children's Privacy

The Service is intended for legal professionals and is not directed at individuals under the age of 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and, for registered users, via email.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at support@kanoonseva.com.

Namma Kanoon Legal and Consulting Services LLP
Bengaluru, Karnataka, India